Rated 5/5 stars based on 4289 reviews. Showing out 5 star reviews.
Our Services
Claims Handling
We take a strong, ethical approach towards claims management and we progress claims in a pro-active manner. We understand that by keeping control of a claim and ensuring all losses are best mitigated, both our clients and insurers can be confident their own costs are kept to a minimum.
We pride ourselves on the empathy that our team show to the driver involved in the incident. We ensure that we collate all the relevant and important pieces of information about the incident and we are realistic about handling client expectations, not making promises we know we may not be able to fulfil.
We provide full uninsured loss recovery services, including loss of revenue claims if applicable.
Vehicle Provision
We have a unique position in the marketplace as we provide hire and repair services to all road users regardless of the type of vehicle they drive. For those who rely on specialised mobility for work, our replacement vehicle solution can be invaluable. When we are providing a non-standard replacement vehicle we take the time to ensure we understand exactly what is required.
Our hire team ensure all hire enquiries are dealt with promptly and that our referrers are updated and aware that our mutual clients are being attended to and a vehicle being arranged.
Vehicle Damage And Repair Management
We work with a nationwide network of body shops which can repair all types of vehicles, including large commercial. We will discuss the best route with you as to how to deal with the repairs to your vehicle. If your vehicle cannot be repaired then we will ensure you receive the best possible settlement and assist you in its disposal.
Insurance.report is registered in England and wales. Office: Chancery House, Chancery Lane, London, WC2A 1DD Insurance.report is regulated by the Financial Conduct Authority (FCA) in respect of regulated claims management activities.
We may receive a fee for introducing you to a third party/panel solicitor, this does not affect any compensation you may receive. You can find our terms of use, privacy policy and our cookie policy here.
Where we reference "Our membership has already saved customers an incredible £8 million and counting!" Since we began we have helped 16,709 client who we have provided a replacement vehicle to as of 2nd May 2023, over the past twelve months the average excess saved was £537.
**Our hire partners and panel law firms have five star reviews on Trustpilot, and are rated "Excellent".